Can’t make it to WIEC’s Annual Meeting? Send your proxy card…

You can still make your vote count!  We NEED as many members as possible to vote.

 If you can’t come to the annual meeting on June 24th, you can still make your vote count! You’ll also help WIEC meet the requirements set by its bylaws for participation. Please consider giving another co-op member your signed proxy card, or sending or bringing your signed proxy card to the office directly. We can then give it to an attendee the night of the meeting to cast your vote. Either way your vote will count!

All members who sign and return their proxy to be used at Annual Meeting will be entered into drawings for 1 of 5 bill credits.

2021 ANNUAL MEETING – Official Meeting Notice

Notice is hereby given that the annual
meeting of members of Western Illinois
Electrical Coop. will be held at the
University of Illinois Extension Center
site in Carthage, Illinois at 7:00 p.m. on
Thursday, June 24, 2021, to take action on
the following matters:

1. To receive reports of officers and
manager.
2. To elect five directors to the board
of directors of the cooperative.
3. To consider such other business
as may properly come before
the meeting or any adjournment
thereof.

Registration and meal beginning at 5:30 p.m.

Click to view the Annual Meeting Booklet 2021.

IMPORTANT INFORMATION

Ameren has notified WIEC that there will be a short power interruption on Tuesday, March 30, and Wednesday, March 31, at 5:00am lasting about 1 minute each day and affecting Sutter, Elvaston and Powellton substations. Thank you for your patience.

Lomax Substation Outage – February 27, 2021

WIEC lost transmission feed to our Lomax substation around 6:00 a.m. this morning due to an auto accident. WIEC will be back-feeding the substation to get power back to our members as soon as possible. WIEC is calling in more crews to get this work accomplished. Illinois Power is also in the process of replacing the transmission pole. We thank you for your patience.

Mark Kissinger Retires – Member Service Department Update

Mark Kissinger Retires after 30 Years of Service

Mark Kissinger, who has worked for WIEC since October 29, 1990 and has over 30 years of service, is retiring. Mark’s last day at work is February 28, 2021. Mark started out as a groundman working up to a Journeyman lineman and worked on the line crew until 2002 and then moved to the member service department. The member service department works approximately 1400 hours a year on the member’s side of the meter which includes any type of electrical work and installing water heaters. The other 680 hours is working on the WIEC side of the meter that may include installing heat meters, maintenance or helping members with problems. WIEC’s employees and the board of directors want to wish Mark the best in his retirement. Thank you, Mark, for your dedication to WIEC and its members over the years. You will definitely be missed.

 

Member Service Department  

Over the years the member service department had as many as four employees, but over time through attrition today the WIEC member service department only has one employee and that is Mark. The member service department wires or installs water heaters for about 41 members per year or about 1.5% of our members. The cost to wire on the member’s side of the meter is very costly for WIEC. WIEC would need to charge over $90.00 per hour to break even, our rate to our members today is $75.00 per hour. Last Fall, WIEC management and the board of directors evaluated if the member service department makes good business sense. We knew we were going to have to decide whether to keep or eliminate the member service department when Mark decided to retire. After a long and careful analysis of the department, management and the board did not think we could stay competitive with local electrical contractors. For that reason, WIEC will be retiring the member service department upon Mark’s retirement. This was not an easy decision, but management and the board think it is a good business decision. WIEC will continue to strive for excellent member service through our line crew and area serviceman. WIEC cannot afford to do any wiring for members on their side of the meter or install water heaters.  WIEC will still have a water heater program as far as rebates, bill credits and replacing warranty water heaters, but it will be the member’s responsibility to find a plumber for installation.  We want to thank our membership for your patience during this transition.

Outage Calls

The outage calls will continue through Friday February19, 2021 please refer to post on Monday to get more details.
Thank you for your patience.

After Hours Outages for February 15 & 16 – IMPORTANCE HIGH

Dear WIEC Members,

IMPORTANCE – HIGH

We wanted to provide you with information regarding after hour outages for Monday February 15, 2021 and Tuesday February 16, 2021 considering the recent weather issues throughout the United States.

WIEC after hour call center Cooperative Response Center (CRC) has three call center locations which are in Texas, Tennessee, and Minnesota. WIEC was informed that Texas call center is out of power and their backup generator keeps failing. Texas is getting ice and snow and unfortunately no one can get to office. Texas is also dealing with rolling blackouts in addition to the power outages from the storm.

Currently CRC is operating at full capacity in both Minnesota and Tennessee and continue to bring in additional staff. CRC wanted to provide update to WIEC and let them know that calls from WIEC members will experience delays in getting through likely for at least the next day or two until Texas facility is able to reopen and power restored in the area.

WIEC has made the decision not to call forward our phones after hours to CRC. WIEC will forward phones to Todd Grotts – Manager, Ryan Biery – Operations Manager. So, for any afterhours 4:30 pm through 8:00am outages from Monday night starting at 4:30 pm until Wednesday at 4:30 pm please call numbers below in that order. If you get a busy signal on all the numbers, please keep trying until you get through otherwise, we may not know your out of power. Please do not report outage thru Facebook or WIEC website. Thank you for your patience.

1. 1-217-357-3125
2. 1-800-576-3125
3. 1-217-430-6322
4. Emergency 1-217-357-7342
5. Emergency 1-217-357-1691

Outages – January 25, 2021

January 26, 2021

 

Western Illinois Electrical Cooperative on Tuesday, January 25, 2021 at 5:19 pm experienced outages on Powellton, Elvaston and Sutter substations. The outages were caused by ice and wind on the Ameren transmission lines that feed Western Illinois Electrical Cooperative’s substations. The wind caused the transmission lines to gallop and created a fault that took out all the substations. At approximately 7:42 pm power was restored to Powellton, Elvaston and Sutter substations.

 

Western Illinois Electrical Cooperative on Tuesday, January 25, 2021 at 5:46 pm experienced outages on Carthage and Denver substations. The outages were caused by ice and wind on the Ameren transmission lines that feed Western Illinois Electrical Cooperative’s substations. The wind caused the transmission lines to gallop and created a fault that took out both substations. At approximately 6:37 pm power was restored to both Carthage and Denver substations.

 

After substations were restored, WIEC Operations Manager Ryan Biery was able to run outage reports for all the substations affected and WIEC had no outages on any of the substations. All five substation outages were transmission related. WIEC would like to thank the Ameren crews for getting us back on so quickly considering the weather they had to deal with.

 

Todd Grotts

General Manager

April 1st, 2020 Rate Adjustments

For information, click here…    April 1, 2020 Rate Adjustments

WIEC partners with Air Evac

Western Illinois Electrical Coop.‘s residential members have the opportunity to join  Air Evac Lifeteam (part of the AirMedCare Network)  program through an affordable billing plan.  This is an easy and affordable way to get the fast air transportation you and your family may need someday in an emergency.

Members have the option to choose the convenience of paying a monthly fee or an annual fee.  Each plan is offered at a discounted rate to members of WIEC.

Options are:

  • Option 1 – The monthly fee of $5 per household will appear right on your monthly WIEC bill. Members can pay for their Air Evac Lifeteam membership when they pay their electric bill.
  • Option 2 – WIEC members can enroll annually and pay an annual fee of $55 directly to Air Evac. This gives WIEC members a $10 annual discount.
  • Option 3 – Memberships for longer than one year are available as well. (Contact our office for details.)

As a member, you’air-med-carere covered by the entire AirMedCare Network—hundreds of bases across 32 states—with continuous expansion of additional bases. AirMedCare is known as providing air medical services to medicallyunderserved areas of rural America.  And WIEC is known for providing our members with the best customer service.

They have joined together to improve the quality of life to those they serve.

Call the WIEC office for more details or print and complete an enrollment form by clicking here. Please send or bring completed forms to the WIEC office.