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To receive service from WIEC, you should call our office during normal business hours (8:00 a.m.-4:30 p.m. weekdays). We require all new members to sign an application for membership and pay a $5.00 nonrefundable membership fee. This is a lifetime membership and will be good at any location WIEC serves. We also require a deposit to be paid before service may be begin. That deposit will be credited to your account after 12 consecutive of on time payments.

Members have many ways to pay their bills.

  •  We have a local office open 8-4:30  for payments.  We invite members to come in and say hello when paying their bill.
  • For after-hours payments, there is a convenient drive thru box. (For after-hours cash payments, we ask that payments be placed in the drop box on the side of our building.)
  • Members can pay their bills by credit card either by phone  or pay online through our web page.
  • We also offer a free  automatic bill pay program.
  • Members can also mail their bills to PO Box 338, Carthage IL  62321

If payment is not received, a 5% penalty is added and a delinquent notice is sent. These are due around the 10th of the following month. (EX- a bill is due January 25th, the delinquent would be due February 10th.) Non-payment of this notice may result in disconnection of service. If members are having trouble paying their bills, assistance is available.